Been asked to provide a quote for office cleaning

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Olly Hammonf

Cleantalk Member
Hi everyone,

I have just been contacted by a property management company asking me to provide a quote one office block that they manage. I have been to site and had a look. I am just looking for any advice/tips from you lovely lot as this will be my first time quoting on an office type clean. The details are listed below:

- Monday - Friday daily clean in Zone 1 (London)

- It is a 6 floor office block + reception

- They want 6 x flights of stairs (carpet) hoovered

- 6 x flights of stairs (stone) hoovered + mopped

- Shower room consisting of 4 x showers (1 floor only) to be cleaned

- 7 x communal areas including reception area to be hoovered and mopped

- 1 x utility room to be hoovered and mopped

- 3 x toilets per floor (18 in total)

- 1 x disabled toilet per floor (7 including reception)

I was thinking have a minimum of 3/4 cleaners @ 3 hours each? Any advice/tips on pricing the job would be greatly (MASSIVELY) appreciated. Also, does anyone have a checklist template/Quote template that they wouldn't mind sharing?

As always thanks in advance. I have also attached pics of relevant areas.
 

Attachments

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Olly Hammonf

Cleantalk Member
Jamie Biles said:
How long did last cleaners take and is it quality or price that stopped them using them
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Great questions:

Apparently there was only 1 cleaner doing it before and it took her approximately 4 hours, however i think that's impossible given the size of the building. I asked them what they weren't happy with and they replied quality of cleaning (1 person cleaning the entire building) but I get the impression price wise, they want to see if they can get a better deal.
 
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Paul Gemmell

Cleantalk Member
Not sure how much the showers are used, but I worked in a gym/leisure club years ago and the cleaners had a right job every few days scrubbing the showers clean.

They probably had a lot more traffic, but I know it was about half an hours hard graft per shower cubicle.
 
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Olly Hammonf

Cleantalk Member
Paul Gemmell said:
Not sure how much the showers are used, but I worked in a gym/leisure club years ago and the cleaners had a right job every few days scrubbing the showers clean.

They probably had a lot more traffic, but I know it was about half an hours hard graft per shower cubicle.
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They didn't look in too bad of a state to be fair i..e not that much soap scum on screens etc. Thanks for that! Good to know roughly how long each cubicle will take to get clean.
 
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Olly Hammonf

Cleantalk Member
Jacob Ward said:
Give them a better service at your price that you are happy with

And dont cut corners.

Otherwise its the run to the bottom game on time allowance and price.

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Cheers! Would you recommend any formulas, strategies for calculating my price? As I mentioned, this part of the cleaning game is all new to me and would love to get your input. Thanks in advance!
 
Joe Hatton

Joe Hatton

Cleantalker Veteran
So, there was 1 cleaner doing 4 hours, you are thinking 3/4 cleaners at 3 hours each, so that is 9 or 12 hours.
They were not happy with standard of clean (you think 4 hours is too tight) but then you add you think price wise they looking for a better deal.
Using the above…….. it doesn’t seem to add up to me.
 
Chris Birkett

Chris Birkett

Cleantalk Member
All that they see is £ signs. Numbers. They might say the quality of the last cleaner was poor, but I suspect they are thinking they want better quality at the same price (or cheaper).

Problem you have is they got used to paying cheap. You now have to show them the value of paying more for a quality service.

Hope you manage that, as your price will be 3-4 x the last cleaner (or more). And that will be the first thing they look at before the quality of the work. It's a hard game to be in. Good luck.
 
J

J S

One woman did all that in four hours , who was she Linda Carter ( wonder woman )
Stairs , one hour , toilets 5 mins each = 90 mins

Two cleaners four hrs each @ £15 p/h

If you are to supply toilet rolls bin bags etc then charge as a separate item
 
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Steven Hopper

I had to figure out something similar for my smaller office. We have three rooms, two bathrooms, and a living area. We got professional cleaners in Dublin to do it. They send three people who clean everything in about an hour.
 
Darren Paterson

Darren Paterson

Cleantalk Member
There’s lots groups of of cleaners in my area too..
At least 4 or 5 women in one car
and usually one man
They usually smash out a 3 bedroom house before I can complete a living room carpet..
I imagine it works for some..
 
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Dave Atkins

Cleantalk Member
sometimes i just love calling the customer an idiot ie smashing their dream of a bottle of champagne for lemonade money.
Insult them, bring them down to earth and explain the facts, usually their response is 'oh i didn't think about it like that'.
If they're going to have 'child like' thinking we have to treat them like children and FIRMLY explain that a cleaning job takes time, and therefore costs x amount per hour times hours.
If they want to live in cloud cuckoo maybe they should try doing the job themselves and only then might they realise why the job costs ££.
If they're not happy to talk to the real world about cost, then maybe they should continue with mary poppins or whomever they think can do the job with just the wave of a magic wand.

Sorry for having a rant, but i just cant stand people / buyers that are obviously not qualified to carry out their job. Don't be afraid to say 'Sorry, but your job isn't good enough for me. Come back to me when you're ready to have the job done properly'.
 
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David Lavelle

New Cleantalker
In my case, I encountered a comparable scenario with my modest-sized office, which comprises three rooms, two bathrooms, and a communal area. For the cleaning task, we hired a team of professional cleaners Dublin. This crew, consisting of three individuals, meticulously cleans the entire space within an hour.
 
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