Laura Ashley

Aston Rayfield

Active Cleantalker
Hi Folks,

I have these to clean I'm thinking vacuum, M-power ,agitiation and extract using the hand tool to get as dry as possible, maybe RX on the tea if needed. I've never cleaned a Cotton Runner before so any pointers appreaciated my main concers are rucking up or shrinking. Going to view/Quote on Tuesday.

Thanks
Aston
 

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John Bolton

Cleantalk Team
Aston,

My answer would be similar to that given in the thread below.

You have had the best training so follow it and you should have no problems.

Extreme Spotter would be more appropriate than RX Spotter. Use it after vac'ing and test somewhere on the back before proceeding with it and do not over-apply. Give it time to work - remembering that you are aiming to create a chemical reaction, not simply 'cleaning'.
 
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Mark Sutcliffe

Dedicated Cleantalker
Easy peasy these, just test first and explain to customer that they are "luxury items" and that they don't do stains well..

I ended up using a non-solutions product on the last one i did and worked well.. low ph, and rinse with water
 

Aston Rayfield

Active Cleantalker
onsite now having a mare.. rugs done all good and the tea came out a treat. Last one had and I used RX ( pre tested underneath and was OK )... small application on a mark and it's gone pink !!!! Feck
 

Mark Roberts.

Cleantalk Team
JB did warn you above, RX would be the last spotter I use when all else has failed, especially on cotton.

Xtreme or stain2go would be what you need for tea stains, RX is for inks, oils etc

If final phase doesn't work bicarbonate may be needed.
 
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Aston Rayfield

Active Cleantalker
Thanks Guys, Final Phase didnt work so trying Bicarb.. it was odd tested under the runner all seemed fine.. lessons learned here thats for sure. This wasn't the Tea stan Mark, that came out a treat with Extreme this looked like boot polish.
 

Mark Roberts.

Cleantalk Team
Did you try spot solve or eco pog first?

RX catches many people out, I've seen it do strange things a couple times, someone else phoned today with a problem it caused on a cotton suite. Great stuff but can bite you.
 

Aston Rayfield

Active Cleantalker
Hi @Mark Roberts. I think that call may have been about my predicament. The Bicard has worked but to a limited effect, I've tried 5 or 6 applications now. the marking is visable in some light but not others.. any other suggestions please.
 

Mark Roberts.

Cleantalk Team
In the past I've had to go back multiple times to re-apply bicarbonate with dye sensitive fabrics. Sadly it doesn't always fix it straight away and can work better over days with re-application.

Did final phase make it worse out of interest?
 

Aston Rayfield

Active Cleantalker
HI Mark, Final phase didn't really seem to make any difference at all, or if it was it was so small I couln't see it. I may just have to take this one on the chin. Shame as they wanted sofa's and carpets done as well.
 

Aston Rayfield

Active Cleantalker
Folks, Just wanted to say a big thanks for the advice and support. Dropped the Rugs and two runners back to the client she's very happy with the amount of tea stain removed and didn't mind about the runner colour fade on one runner. As I've said lessons learned here.
 
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Mark Roberts.

Cleantalk Team
Its a tricky one, you can test but still get caught out by dye sensitivity, sometimes its not uniform. Customer happy so all good :smile:
 
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