Stephen courtney
Cleantalk Member
- Thread starter
- #1
Hey everyone,
Some of you may have read my last thread about a client overstepping the client contractor boundaries.
Most of what he says revolves around Ofsted inspections.
Do any of you know whether Ofsted actually mark on cleaning, I'm fully confident my service will and has passed if so because the property in question recently had one (report not online) and if there were any issues this client would 100% have raised the issue with me.
However other than his word I simply don't know, I've contacted Ofsted by email to ask what they check but as of yet have no reply.
I've also downloaded over 40 available Ofsted reports from similar premesis and not one has mentioned cleanliness or cleaning.
A few have mentioned issues like broken washroom fixtures and fittings but not actual cleanliness and cleaning, think broken showers, no hot water e.t.c
Mainly these reports are about learning,.staff structure, management abilities and the wellness and happiness of the residents and the progression the staff encourage for the residents.
I've also done some digging and know that they do inspect bathrooms and can mark down but usually for personal hygiene issues, no soap, no toilet roll, no way to wash your hands e.t.c
I'd love to hear from any of you who have any insight so I can go into my meeting armed with as much information as possible for two reasons really.
1) It would actually be great to know for both this and potential future Ofsted inspected clients.
2) To let him know I'm onto his bullshit and it's not going to wash with me.
Because right now with what I've researched and read online and in actual Ofsted reports I fully believe it's a fabricated excuse to gain a little control because he can't handle the fact that as a contractor he really doesn't have much say over what my company does as long as the contract terms are fulfilled.
Another question, if you were in this position and Ofsted replied saying it's not an inspection point and your client has basically point blank knowingly lied to get his own way and claw back a bit of power and control, would that be an instant contract breaker and would you end the contract with said client?
Many thanks in advance,
Ste
Some of you may have read my last thread about a client overstepping the client contractor boundaries.
Most of what he says revolves around Ofsted inspections.
Do any of you know whether Ofsted actually mark on cleaning, I'm fully confident my service will and has passed if so because the property in question recently had one (report not online) and if there were any issues this client would 100% have raised the issue with me.
However other than his word I simply don't know, I've contacted Ofsted by email to ask what they check but as of yet have no reply.
I've also downloaded over 40 available Ofsted reports from similar premesis and not one has mentioned cleanliness or cleaning.
A few have mentioned issues like broken washroom fixtures and fittings but not actual cleanliness and cleaning, think broken showers, no hot water e.t.c
Mainly these reports are about learning,.staff structure, management abilities and the wellness and happiness of the residents and the progression the staff encourage for the residents.
I've also done some digging and know that they do inspect bathrooms and can mark down but usually for personal hygiene issues, no soap, no toilet roll, no way to wash your hands e.t.c
I'd love to hear from any of you who have any insight so I can go into my meeting armed with as much information as possible for two reasons really.
1) It would actually be great to know for both this and potential future Ofsted inspected clients.
2) To let him know I'm onto his bullshit and it's not going to wash with me.
Because right now with what I've researched and read online and in actual Ofsted reports I fully believe it's a fabricated excuse to gain a little control because he can't handle the fact that as a contractor he really doesn't have much say over what my company does as long as the contract terms are fulfilled.
Another question, if you were in this position and Ofsted replied saying it's not an inspection point and your client has basically point blank knowingly lied to get his own way and claw back a bit of power and control, would that be an instant contract breaker and would you end the contract with said client?
Many thanks in advance,
Ste