What information we collect
When using any products and services provided by Cleantalk, we may require some or all of the following information:
- trading name
- telephone number
- email address
Additionally, whilst using the cleantalk.co.uk website, any associated websites and sub-domains, some or all of the following information may be collected:
- Internet Protocol (IP) address
- geographical location
- browser type and version
- operating system
- referral source
- length of visit, page views, website navigation and any other related browsing activity
What we do with the information we collect
The information you provide to Cleantalk is required for, but not limited to, the following reasons:
- internal record keeping
- access to the cleantalk.co.uk website, associated websites and sub-domains
- account management
- account resets
- confirmation of email address from the user
- sending notices of security alerts, and other relevant communications
Other ways we may use your personal information.
In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.
We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you're using. This information will be used purely for the purposes of analytics and tracking the number of visitors to our site.
We are committed to ensuring that any information you provide to Cleantalk is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Cleantalk.co.uk, any associated websites and sub-domains, use small text files, called cookies, to store information in your web browser. The information stored may include preferences, session identification, HTTP information, and IP address.
You can set your browser to not receive cookies, but this may limit your ability to use cleantalk.co.uk and any associated websites and sub-domains.
IP addresses of computers used to visit cleantalk.co.uk and any associated websites and sub-domains are stored in our database. This includes when first registering for an account, managing your account details, writing a private or public message or performing any other transaction which results in data being transferred to or from your computer and the website in question.
Your IP address is not visible to the public at any time.
Links to other websites
Cleantalk.co.uk, any associated websites and sub-domains, may contain links to other websites. These websites may or may not be affiliated with Cleantalk.
You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information. You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.
Controlling your personal information
When using the cleantalk.co.uk forum, you may choose to limit public viewing of applicable personal information through the settings located in the Privacy section of your account.
Cleantalk will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.
If you discover any of the information Cleantalk holds for you is incorrect or incomplete, that you are unable to change yourself, please contact us as soon as possible so the necessary changes can be made.
Acceptance of this policy
Changes to this policy
We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.