Privacy policy

This privacy policy sets out how Cleantalk uses and protects any information that you provide, whilst using Cleantalk products and services. This includes, but is not limited to, cleantalk.co.uk and any associated websites and sub-domains.

Cleantalk is committed to ensuring that your privacy is protected. Any information provided by you to Cleantalk, by which you can be identified, will only be used in accordance with this privacy policy.

Cleantalk may change this policy as and when necessary. It is your responsibility to check this privacy policy periodically to ensure you agree with any changes.

What information we collect

When using any products and services provided by Cleantalk, we may require some or all of the following information:

  • name
  • address
  • trading name
  • telephone number
  • email address

Additionally, whilst using the cleantalk.co.uk website, any associated websites and sub-domains, some or all of the following information may be collected:

  • Internet Protocol (IP) address
  • geographical location
  • browser type and version
  • operating system
  • referral source
  • length of visit, page views, website navigation and any other related browsing activity

What we do with the information we collect

The information you provide to Cleantalk is required for, but not limited to, the following reasons:

  • internal record keeping
  • access to the cleantalk.co.uk website, associated websites and sub-domains
  • account management
  • account resets
  • confirmation of email address from the user
  • sending notices of security alerts, and other relevant communications

Other ways we may use your personal information.

In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.

We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you're using. This information will be used purely for the purposes of analytics and tracking the number of visitors to our site.

Security

We are committed to ensuring that any information you provide to Cleantalk is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies and IP addresses

Cleantalk.co.uk, any associated websites and sub-domains, use small text files, called cookies, to store information in your web browser. The information stored may include preferences, session identification, HTTP information, and IP address.

You can set your browser to not receive cookies, but this may limit your ability to use cleantalk.co.uk and any associated websites and sub-domains.

IP addresses of computers used to visit cleantalk.co.uk and any associated websites and sub-domains are stored in our database. This includes when first registering for an account, managing your account details, writing a private or public message or performing any other transaction which results in data being transferred to or from your computer and the website in question.

Your IP address is not visible to the public at any time.

We have a detailed cookie policy and more information about the cookies that we set on this page.

Links to other websites

Cleantalk.co.uk, any associated websites and sub-domains, may contain links to other websites. These websites may or may not be affiliated with Cleantalk.

Cleantalk has no control over any external websites therefore clicking any link which results in you visiting an external website will result in this privacy policy no longer applying and Cleantalk cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Rights

You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information. You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

Controlling your personal information

When using the cleantalk.co.uk forum, you may choose to limit public viewing of applicable personal information through the settings located in the Privacy section of your account.

Cleantalk will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.

If you discover any of the information Cleantalk holds for you is incorrect or incomplete, that you are unable to change yourself, please contact us as soon as possible so the necessary changes can be made.

Acceptance of this policy

Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site. When registering we will further request your explicit acceptance of the privacy policy.

Changes to this policy

We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.

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